MITIGATION PLANNING
| Generic planning tasks (add specific actions task as needed) | Completed Y/N |
| Identify minimum resource requirements | |
| Identify that critical supplies are in stocks, and get alternative vendors as a backup | |
| Contact critical vendors to their contingency plans in place. | |
| – Identify alternative material resources | |
| – Identify alternative human resources | |
| – Identify alternative service provider | |
| Identify alternative Internet providers cable, hot spot, satellite | |
| Identify all service providers and vendors: domain host, website host, email provider, phone, video chat, advertisement. | |
| update all contracts and expiration dates | |
| Stop all unessential travel | |
| Always use more than 1 vendor, on a regular basis for critical services and materials | |
| Identify interdependencies between businesses, units, services, and organizations, to ensure service delivery can be maintained | |
| Identify tasks that support business-critical functions | |
| Identify all business-critical services and tasks that must continue during a disruptive event | |
| Determine potential impact if demand increases or decreases on your services and plan to adjust as needed. | |
| Determine the potential impact of a disruptive event such as Coronavirus pandemic, on your business-related travel | |
| Staff Issues (add specific actions task as needed) | |
| Identify all key members of your business in critical roles | |
| Prepare a skills matrix to identify transferable skills to other members of staff | |
| Provide and maintain cross-training regularly | |
| Provide cyber security awareness training | |
| Document all critical operational and business processes | |
| Review IT’s Service level agreement for infrastructure, availability, and responsibilities | |
| Staff Issues – remote work | |
| Identify which staff could operate from home | |
| Test all remote access to your business | |
| Update policies with HR on BYOD, Benefits, sick days, insurance, paydays | |
| Set clear expectations on weekly/daily deliverables, meetings,s and hours of operations | |
| Schedule virtual weekly/daily meetings to update the status of projects | |
| Implement a contact list for all staff that includes phone, email, addresses & social media | |
| Implement a clear communication path via a company website, phone, text, and social media pages. | |
| Coordinate with IT Services regarding Hardware, Software, email, security, training, laptop loaners, and BYOD. | |
| Prepare Matrix of IT critical equipment required for daily task | |
| Document Management | |
| Coordinate with IT Services to set up cloud shared services access to key documents anytime and anywhere. SharePoint, Google Cloud, AWS | |
| Ensure key documents are stored cloud shared services. Prepare a list of key documents | |
| Add role-based security to documents directories, enable version control | |
| Ensure key documents are regularly backup | |
| E-Mail Management | |
| Coordinate with IT Services to set up cloud base email for all users. (0365 or Gmail) | |
| Establish backup and spam policies for all emails | |
| Communications | |
| Establish secure contact list on company web site, social media pages, IM | |
| Service planning tasks | |
| Identify services and processes that could be stopped or decreased during disruption | |
| Identify resources and staff that can be reallocated to switch between non-critical and critical task |
BUSINESS CONTINUITY CHECKLIST